1.Q: How do I know what size to order?
A: We have a detailed Size Chart available on each product page that can help you find the right fit. We recommend measuring yourself before making a purchase to ensure you get the most comfortable and flattering fit.If you have any concerns, please reach out to our Customer Service team at [email protected].
2.Q: Are the colors on the site accurate?
A: While we try our best to represent the colors as accurately as possible, the actual color of your order may vary slightly due to different monitor settings. If you have any concerns, please reach out to our Customer Service team at [email protected].
3.Q: How much does shipping cost?
A: Delivery is FREE on orders equal to or over 79For orders under $79, we will charge $6.99 for shipping
4.Q: Can I cancel my order?
A: Yes, you can get a full refund if you cancel your order within 24 hours of purchase or before shipping. Once the order has been shipped, we won’t be able to fulfill cancellation requests.
5.Q: Can I make changes to my order after it has been placed?
A: If you want to make any changes, please contact our Customer Service team at [email protected] as soon as possible. If the order has already been shipped, changes won’t be possible.
6.Q: What if I’m not happy with my purchase?
A:You can return the item within 30 days of delivery if you are not satisfied with it. If it is our responsibility, we will reimburse you for the freight. If it is your responsibility, we will not reimburse the freight. Please check our Returns Policy for further information.If you have any concerns, please reach out to our Customer Service team at [email protected].
7.Q: How long does it take to receive my order?
A: We strive to process and ship orders as quickly as possible. Generally, it takes 1-3 business days for us to process your order, and shipping takes approximately 7 to 15 business days to reach the destination. You will receive a tracking number as soon as your order has shipped, so you can track your package and estimate delivery times.If you have any concerns, please reach out to our Customer Service team at [email protected].
8.Q:How can I contact customer service?
A:You can reach our customer service team through our website’s contact form or by email at [email protected].
If you have any other questions or concerns, please feel free to contact us.We are always happy to help!
Tel : +86 158 6055 4073
E-Mail : [email protected]
Company: Guangzhou Qiuyeqi Trading Co., Ltd.
Company Address : Room 302, No. 20, Yinglong Street, Dalang, Baiyun District, Guangzhou, China
Working Time : Mon – Fri 09:00-18:00(UTC+8)
On the business day, we will back to you within 24 hours